Ordered my food at 7:43 I arrive there and head to the rapid pickup and was supposed to be done by 7:53. I waited until 8:13 and said enough waiting, so I go up to the front counter and ask if they even got my order. The cashier was like yeah the bread bowl correct? I'm like yes I've been waiting 20 minutes and she didn't say anything about my wait didn't add on something to at least acknowledge I was very upset that I had to wait for one bread bowl soup. I didn't mind that they were out of dinner rolls but don't email saying wait for your order at the rapid pick up if it's not going to be there.