I have to say I was pleasantly surprised by this place. The fact that you get to choose all your toppings, seasoning, sauce and starch, as someone else mentioned, if it's not good you can really only blame yourself. They even have little cards that show u what things to add to make a certain type of bowl. So if you wanted a teriyaki chicken bowl you would include chicken, broccoli, pineapple, teriyaki sauce and your choice of rice. The card has the calories on there as well so If you follow the recipe you can estimate about how many cals your taking in. I made a really tasty Thai chicken Bowl with their spicy peanut sauce and udon noodles and it was really good. My only gripe was there was not enough sauce so it was a little dry which was my own fault. The server was friendly and attentive and we left full. The only thing i can say negative was right by the bathrooms there was this rank smell coming from I guess the kitchen area. Makes you wonder what's really going on.