I have been coming here for a couple of years now and I can say for the first time in my life I actually don't mind going to the dentist.
First, their customer service is out of this world. The reception associates are always so pleasant and nice. One thing that completely sealed the deal for me to becoming a loyal patient is how they go over the cost with you. You know how you usually see the dentist, they do all of this work on you and the whole time you are thinking to yourself how much is this going to cost? Well here at Durango Dental Group the dentist sees you and then someone from billing comes to you while you are still in your chair and goes over everything that needs to be done. She breaks down the prices and what your insurance will cover and not cover. And what makes it easy to understand is there is a computer screen in front of you and you can see everything they are listing when it comes to prices and insurance. I love knowing that I can agree to certain services and know the prices before the dentist starts working on my mouth. I also love how they remind you of your appointment through email and you can keep the date or reschedule witht he email. Love it.
Another thing I love is their technology. They have that computer screen in front of you with all of your dental information displayed and I got a good understanding of what is going on in my mouth from seeing that screen all of the time. They also have a camera that looks like a wand and they can take pictures in the back of your mouth. That's how I knew I had to get my wisdom teeth removed. Ouch! But this is the first dentist that had a real camera and not just x-rays.
Dr. Hoang is so nice and easy to be with. He seems to genuinely care about how you are feeling and he wants to help you. I have never seen him to be rude or in a hurry. I really like him.
I had my teeth cleaned by Tiffani and it was the most amazing cleaning of my life! I hate getting cleanings because they taste like crap and it is sometimes painful. I cannot believe she gave me a whole cleaning and there was not one uncomfortable or disgusting tasting thing once. It was the best cleaning ever.
I highly recommend this dental office. The staff is great, dentists are great, they did amazing work with my wisdom teeth removal and their cleanings are enjoyable.