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  • My overall experience was a good one. The main goals were obtained... I have no points, I do not have to do traffic school and I did not have to step foot in court. From my first phone call I was pleased with the customer service. They were friendly and answered my questions. I would have enjoyed to receive a little more insight when it came to my new court date. The email that was sent to me simply said "Please be informed that the court scheduled your next court date". This wasn't clear to me why I had another court date. More explanation would have been greatly appreciated. Do they push out red light tickets or did they not have time to get to all court issues that day? Hm. In the end I paid $120 for the Ticket Busters fee and my court/ticket fine was $258. The court fine seemed a bit high but I have nothing to compare it to. I do not know what the fine would have been if I were to have handled it on my own. In all, my total for "running" a red light was $378. Ouch. All in all, mostly pleased as this wasn't a big ordeal and it was handled in timely manner and I can put this accident behind me.
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