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http://www.openvoc.eu/poi#funnyReviews
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  • Quite possibly the worst experience I've ever had in my life. I came here after a couple days of feeling sick with flu like symptoms. I explained this in detail to the nurse who took my vitals - I was around people at work who had pneumonia and people at home who had the flu. Obviously, when I started feeling ill I thought it was time to come into the urgent care. Check in online is a complete and total joke. Even after checking in and arriving 15 minutes prior to my appointment I waited another 30-45 minutes in the lobby before another 30-45 minute wait in the exam room. When the nurse took my vitals she placed the thermometer on the top of my ear instead of inside of it. After waiting to see the doctor, she finally arrived with an annoyed look on her face. I explained to her my symptoms and asked if the previous nurse had passed anything along or documented it and she said no. I went in detail about how I felt but rather than note any of it she just waited for me to finish talking before loosely holding the stethoscope to my chest and back and declaring I had a virus infection that couldn't be treated. How this diagnosis was arrived at with little to nothing in the way of an examination was astonishing to me. The doctor then sarcastically suggested that 'IF' I felt bad I could go to the pharmacy and buy things over the counter - she'd give me a list. I stood up to leave and at this point she became very surprised that I wasn't pleased with her pathetic examination and diagnosis. I explained to her that if I wasn't sick I wouldn't have waited for over two hours to see her only to be diagnosed with a virus after no testing, examination or other checks were done. I'm now home and feel even worse than I did before I went to the office. I think I will be contacting banner about obtaining a refund and filing a formal complaint with all relevant medical governing bodies after this. AVOID AT ALL COSTS!!
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