I've been a regular customer here for quite some time now, and every time it was a decent experience. The employees seem to know their stuff. I have a Yorkie and apparently they can be very picky with their food, so when I went in looking for new food they were very helpful. After putting him on a certain type of food for awhile he isn't doing too great on it. When I called I spoke with a young lady and she said I can bring in whatever I had left of his food as long as it wasn't opened (It was containers of wet food). So when I went in today with the dog food to be returned, I was waiting in line patiently for about 3 minutes maybe, when it was my turn a lady had basically cut me off claiming she didn't see me and started to pull out her wallet. The employee did not tell her I was in line first and contiuned the sale.. (STRIKE ONE). A second employee comes from the back and takes the next person in line (should have been me), but no instead takes the lady behind me.. (STRIKE TWO). Finally, when it's my turn I wasn't able to return ONE container out of the 12 that i brought in because I didn't have a receipt for it. JUST GREAT. I asked if I could of at least get a store credit the guy said, "no". Uhm, okay... its 2 silly dollars, can't I just exchange it for something else and pay the difference??.. "no". (STRIKE THREE). I could careless because it's a silly 2 dollars, but just for the simple fact that he was rude and couldn't just let me exchange it out really bugs me and I will defintely not return to this location due to their lack of customer service.