I can't say enough great things about Brenda (scheduler) and Jose. Came out and serviced the water softener that was in the home we purchased. Took the time to explain the system and make sure it was working properly. When I had a concern after the initial appt; Brenda went above and beyond to try and help me. She then had Jose come out and help me... no charge for the second visit either. They offer a 30 day warranty on their service appts too.