Be aware, this place is super intimidating! But.. luckily.. the friendly and experienced staff are there to help you. I'd been to Bow Cycle before for motorcycle parts and accessories, but this is my first time actually having to buy a real live bicycle. Do I get a hipster bike? A mountain bike for those mountain bike excursions I'll never go on? Or how about a street bike for triathalons I'll never do.. tough decision. I needed something for city commuting and lucky for me I had Dylan P as my sales guy. Dylan was helpful and knowledgeable and made me feel way more comfortable about riding a bike for the first time in probably 10-15 years. I was able to test ride two bikes I liked up and around the Bowness area. There is an incredible amount of selection on its two floors of inventory. Their accessories are also incredibly vast allowing me to even get a pet carrier for lil pooch to come along. The cashiers are okay in terms of friendliness, the one I had was half on the grouch. BUT the gentleman who helped me take the bicycle to my car was grade A. He showed me how to take my front wheel off, how to pop the basket off, and how to get the bike in my car. I literally that useless. I'll definitely be back to Bow Cycle, thanks for making buying my bicycle such a fun and positive experience!