This is a follow up to my May 9 2015 review of my visit to Buca Di Beppo at Arrowhead.
Quick recap; the food was sub par, the waitress brought our bottle of wine which was already corked. And to add insult to an already BAD experience, the tiramisu was dry and had no taste. The waitress and mgr tried to convince us the tiramisu was dry because it was fresh and no time to settle. Really? This was for my birthday back in March. We dropped about $200 for dinner that night.
I received an email and later spoke in person to Emily Bishop representing the restaurant out if San Diego. She was concerned and offered to send me a gift card asking us to give them another chance. She intended on visiting the restaurant and making sure things were being done right. It was a nice conversation and agreed on many aspects. I had been a long time patron at their restaurant in Seattle for many years. I told her to hold off on sending me any compensation for dinner till she visited and corrected matters. It served no purpose for me to risk having another bad
Experience for the sake of a free meal,and she understood.
Five months later... Nothing.
Maybe it was as good as it was ever going to be. Too bad. Too many quality family Italian restaurants for me to patronize. Growing up on Italian food in Brooklyn I know my food and I know what I'm talking about!
Very disappointed!