I REALLY want to like this place for brunch but how many chances do you get.
After a couple times having brunch:
Food is bland bordering on just plain bad. Service is very inconsistent (example: friendly but ignored for most of the meal then asked repeatedly if we needed anything)
Really only thing going for it is space (upstairs) so is usually not a (long) wait for a table, unlike the (delicious but always totally lined up) Lady Marmalade a few doors down.
And it's location. Probably based on that alone it will always be packed.
It's just a shame the food is so tepid.
I was hopeful after the recent remodelling that they would also spend some money improving the menu / food, but it was purely an aesthetic change.