I shop here a lot! The clothes are really cute and with sales and coupons the price is right! The only negative I can say is that their clearance racks are cluttered and unorganized. It would be nice to see the clothes not so crammed onto the racks and divided by style, ie workout clothes, dress clothes, casual clothes, etc. Their return policy is generous, even without a receipt; they can look up your order by your Kohls charge or CC. The parking lot is good and the online shopping can't be beat!