Apple service is horrible. I walked into this store and mentioned that my brand new phone was not working. Their response, we cannot help you today. We are booking appointments for Friday however. Friday is 4 days away. What am I supposed to do with a phone that doesn't work and a schedule that makes repairing a $1000 phone on a Friday the most important priority of my week.
In my 40 year lifespan this is the first consumer experience I have ever had where a clerk has told me I won't help you while deferring me to a much later date. Horrible service!