Had Dr. Neel Patel removed a lesion on my scalp. Took his time with me and explained the procedure and also since I had to pay out-of-pocket because of my insurance deductibles he spent the time with me explaining what the cost would be. This would be my second visit with Dr.Patel which occurred three years ago. The front desk was very helpful and courteous and wait time was minimal probably about 20 minutes past the scheduling time which is not bad for a doctors office.