I made an online order today out of Christmas despair and each item stated it is available for store pickup today. Four later, I get in the store find out it is not ready. 20 more minutes and finally I got my order with one item missing, another substituted. When I got home, I found out that my newly bought trash can DOESN'T have the RIGHT lid. I didn't check it in the store because I didn't think such IDIOCY is possible.
Incompetent and rude customer service. No wonder Kmart is going out of business nationwide!