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  • We have been patrons of the Henderson location for about seven years. Outback is far and above our favorite restaurant, with us visiting about once a month. Recently, this restaurant relocated. I agree with the new location in its ease of access and improved parking. It is understandable that the new location has produced a major bump in business however, there has been a large and negative impact on regular customers. Our wait times have gone from 20-30 minutes to over 90 minutes, call ahead seating has no value in that there is still no reduction in wait times (average 90 minutes), the new staff display a shocking lack of familiarity with the menu, and the front end staff (understandably overwhelmed) have become curt and indifferent. As a result, our dining experience has deteriorated dramatically, and has had an impact on our decision as to whether or not to visit Outback for dinner. Our most recent visit was 8/01, at 6:00PM, table 7, service check 6, and server Jason. In summation, Outback is no longer our primary choice for our monthly dining experience, and I cannot foresee us returning until management is aware of, and takes action upon, the negatives that have accompanied the relocation.
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