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  • Just installed 24 windows and 4 doors with Renewal by Andersen and couldn't be more pleased! So pleased, in fact, that we are completing the rest of the house with an additional 17 windows. Our salesman, Jeff, was prompt, efficient and professional and there was no pressure to buy anything. He provided several options regarding products, pricing and payment terms. The installation team (Rob, Chris, Jeramy, Dan and Tyson were on time, neat and efficient. Their workmanship is outstanding and the product is clearly Best in Class. We immediately noticed the overall sound deadening qualities and the locking mechanism on the doors. No more speeding car noises at night, no more gaps anywhere for bugs and dust and noise to enter. I read some of the other reviews here and feel compelled to comment. Having owned a small business myself, we also had a policy that all responsible parties be present at a consultation. This is done to ensure that time is used efficiently and decisions are made with everyone on board to avoid any future misunderstandings from second hand information. Regarding price, we have been down that road with many home improvement projects over the years and, it's true, you get what you pay for. Our house had original vinyl windows with builder doors and screens. All of the window seals failed over time, the doors and screens warped and gaps to the outside were everywhere. So, to the low rating critics here I say that if you want Home Depot please go to Home Depot. Been there, done that and regretted it. If you want peace of mind, the best quality product and installation and a 20 year warranty on everything, of course it will cost more. But as a finicky customer I am ecstatic about Renewal by Andersen and look forward to completing the rest of the house in a few weeks so that I can move on to other projects without worry. They truly live up to their Best In Class reputation!
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