Hanna and Jenny are very friendly, I was not specific about the style on my manicure at first , so after it was done, I didn't like it that much, but I was hesitated to ask them change after all that work, but Hanna sensed my dissatisfaction,and she offered to redo it, it was awesome after the change and she did my lashes too, and I love my new lashes, overall , it was a great experience, I definitely will use them again.