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  • I first started going here off reviews that the Dr's were really great here. During the past 5 years, front desk staff & others have been increasingly impolite and unconcerned about the patients service. Other recent reviews have been spot on about the waiting time for your appointments, you probably wait three times as long as the time you see your Dr. Just because you post signs all over the waiting room apologizing for the wait, does not mean you have to be rude about my concern that it has been over 45 minutes since my appt time. Today was kind of the last straw, I came in for my appointment which was already a rescheduled one due to a mix up of appt times last Thursday, and was informed after sitting for 5 minutes that my appointment was canceled because the person called in sick. They said "didn't you get the message?" I said no..... and all I can do is think in my head is that if I had gotten a message would I be wasting my time here?!? So I asked, do you know who or what number they called? Then I got a very defensive answer basically reiterating that she was the one that made all the calls and she left a message at my contact # (which was my correct cell#). So basically no appointment for me, come back tomorrow and NO apologies/thank you for inconvenience or accepting their rudeness! I guess it's time to look for a new OB/GYN.
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