I love Einstein Bagels and I like the deals that they have on Mondays, however the customer service is lacking. I would only order from one particular lady that I have seen who is always friendly if I could, have not caught her name. Went in today with my nine month old and had a grumpy gentleman help me with my bagel order. Anytime I said something or ask a question I was cut off with the answer, the least you can do is wait for me to finish talking. I went in at around 9:15 a.m. and they were out of a quite a few things already. It doesn't matter what time I go in it seems they are always out of something. I would think that they would anticipate what to make or what to have out by now. So as to not run out of things by 9 a.m.