Had my water heater go south on me. Called these guys and Chris and Miguel showed up in the scheduled time. Called Sears where we originally bought the heater in 8/11. They were closed and couldn't do anything till the next day. Swell. I thought I might be able to change it, just swap it our for a new one. Wrong. After I got a great deal on a new RUDD water heater, these guys swapped it in an hour or less! Very professional, great work ethics and down to earth! These guys are very professional and knew what they were doing! They'll be the guys I'll call on again when it's time for a new water heater!