Been here a few times and have never had any problems, today I came in and waited for about 30 minutes to get a fill just to have the man start ripping my nails off. I was trying to let my real nails grow underneath but unfortunately he ripped my real nail off with the acrylic (which was very painful to say the least). Then proceeded to tell me he has take them all off and do a new set which was unnecessary and just a way to make more money. After I said I'm not paying for a full set when I only need a fill, they started to argue with me telling me how bad my nails were (which was their own work). My own mother does nails, so I know I what needed. Never going back again.