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  • Wendy's has always been a "go to" food choice for this Yelper, but today was my first bad experience at the Summerlin location. The "kid" working the drive-thru window is a thief... 1) He did not provide me with total after I ordered at the speaker so I could have my money ready, 2) when we got to the window he informed me of the total ($15.44), watched me count out $16 (2x $5, 6x $1), 3) he took the money and put it directly in to the cash drawer without counting it, 4) he then informed his manager that I only gave him $15 and made me give even more money to him because he was adamant that I under-changed him. If $15 dollars was received, he should have re-counted it in front of me to show me how much I gave him instead of putting it directly into the cash drawer. Instead he was unable to "prove" how much money was actually given and I was still forced to fork over more money than I needed to. Bad business practices! Word of warning to visitors of this Wendy's when a white 20-something yo kid is working the window: make sure to count your money twice before having to pay more than you need to. The customer is NOT always right at this location.
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