I want to start by saying if it weren't for our amazing bartender, Jesse, I wouldn't have given any stars. The bar was extremely busy and she had absolutely no support. I've never seen a bartender have to leave the bar on a crazy night to grab 3 cases of beer because she ran out. Once again, where is the manager or a bar-back to support the bartender?? They were running out of glasses and alcohol at the bar and it was easy to see how overwhelming this was getting with no help. This made it a very uncomfortable experience sitting at the bar.
Oh but that was nothing. When Rick (supposedly the manager) finally came to give some help he was an absolute disrespectful ass. He was throwing towels, slamming doors shut and slamming glasses down. His employee was obviously stressed and working her ass off and Rick did nothing but make the situation worse and more uncomfortable. Every chance he had he would make a snide comment about her to customers. I've never seen anybody more disrespected and treated like absolute trash like Rick treated his employee tonight. My understanding is, as a person in a managerial position, that you can handle stress well and you can walk in to a stressful situation and lift up your employee. Rick was an absolute child and cannot handle a busy stressful night. He made it incredibly uncomfortable tonight for the customers and more importantly treated a great employee with absolute disrespect. If you can't handle the pressure of managing a bar without treating your people like crap then bus tables.
I've never seen any kind of disrespect and unprofessionalism like this at any type of establishment towards a staff member. I hope Jesse finds a place to work where she is appreciated and not treated like absolute garbage for her hard work.