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  • This review is mostly about the service at this particular location. I don't expect an amazing wash from a drive through car wash, but it will do when I'm in a rush. However i will say they have made some improvements to the wash system since the last time i was here. In regards to the customer service: I went to the general service line (as i refuse to purchase their fast pass again, I had a horrible experience when i canceled my membership, and they continued to take money out of my account for multiple months. It took several phone calls and emails over many months for them to give back the "stolen" funds). Back to this visit: I get to the man working the gen service line and tell him i want the basic $6 wash. He proceeds to try and up-sell me to their deal of the month, $6 for unlimited washes. I thank him and say no. He comments on my car and says well this is a nice paint job, this could help you take care of it and keep it that way. I laughed and said thanks but no, I've had the unlimited pass before and I'm not interested in doing it again. He continues to talk, as he's handing me back my card i again say no thank you I'm positive i don't want it even if it is the same price as the wash i just paid for. This next part is what ticked me off. He says well if you can spend that much on your nails I'm sure you can afford to actually take care of your car too. Now there's a fine line between being a sales man and being obnoxious, pushy and bordering rude/disrespectful. He definitely crossed that line.
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