Had to change doctors due to NV Oral no longer accepting my insurance, although they still list themselves on insurance site. Called 2 weeks in advance of new appointment with other doctor to have my records faxed over in time for appointment. It was not done, even tho I called NV oral morning if my appointment and was assured it would be there in time.
Then called while in new doctor waiting room, to again be assured they would comply. 5 minutes before I was called in, NV Oral called to tell me they could not fax since one of doctors I saw was away. Then they tell me I could have gone to Steinberg to pick up a MRI I had done, by then I was in new doctors office.
NV Oral office staff very inefficient , but I have to say the doctors themselves when I was a patient was very good