A lot of people comment on the unflavored boba. I personally love the fact the boba is not soaked in sugar because it's not overly sweet then in my drink and it's more of an adult-style flavor as opposed to a kid's drink. I used to go the other Boba place in that plaza until their customer service tanked and there was an offensive note taped near the register where they thought customers couldn't see--so when I turned and walked out, I decided to try No. 1 Boba. It has been my go to ever since--the prices are good, the quality is good, and they will customize drinks for you.