I really wanted to love being a member here. I love the concept of OTF and the class-style (very similar to my favorite "Studio Three" class, TORCH, which I would highly recommend), but unfortunately, not the staff. I wish I would've read more of the reviews listed about this location; I would agree with previous reviewers mentions about the lack of professionalism - that was a consistent issue for me here. For approximately $15/workout (sometimes more), there are many other workout options in the area that provide better service and treat their members with more respect.