| rev:text
| - Was not a good experience from the start. 3 people ahead of us and waited over 5 minutes until we even saw the hostess. She seated a 2 top and then a single. Over 10 minutes just to be seated. Once seated, the bus boy came over with the chips and salsa. I asked for another mild salsa and he said he would be right back. He never came back. The waiter came over and took our drink order and again I asked for a mild salsa. He brought drinks, no salsa. By then it did not matter as the others finished the chips. He finally comes back to take our food order and after ordering I asked for the salsa again and a bigger glass as mine sat empty. He said he was "not that busy" so he will just keep filling it up...I said the bus boy was terrible as he never brought salsa or even looked our way to refill the drinks. So the salsa finally comes and he sees my glass is empty again. He fills that and then we do not see him for about 15 minutes or better. We were wondering what was happening because everyone around us had gotten their food and they came after us. The food runner finally came but only had 2 of the 4 meals..... Our server was nowhere to be seen. By the time he showed back up, the people who had their meals delivered, were completely finished. We asked where our food was??? He said he would check. After a few minutes, he came back and said "your food was in the window except for the wings", and dropped off the Taco plate to me. He left to find the wings. I sat there and looked at the plate he presented me! It had to be in the window for OVER 25 minutes! And it looked like it! How do you bring a plate that has sat that long? Tacos were soggy and disgusting. Lettuce was completely cooked as was the Pico. The sour cream melted all over. By now we are wondering if there is ever going to be a manager who makes the rounds? After a few more minutes, he comes and places the wings down. The look terrible like they were steamed with hot sauce thrown on them.... We give back the Taco plate and just ask for another corn if it does not take long. After we see him a few times he says he told the kitchen he wants the corn now, not later. 5-6 minutes later, he brought the corn and refilled the iced tea. Surely after all that went on, a manager would at least come over to our table???..... Nope, he told us he took the Taco plate off and here is your bill. It left us to wonder if there was any management present at all? I usually love this place and have been here several times with no issues, but today was just terrible. Seating. Service. Half the order delivered and empty glasses all night. It would have been nice to know that a manager was aware of these issues, but even as long as we were there, we never saw one interact at all.
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