Just say no to visiting Dr. Erin O'Sullivan. She has a beyond negative bedside manner. She may be adequately informed but her lack of empathy towards the customer is unsettling. She has several negative reviews on both Yelp addresses for this practice. They are spot on. It seems she has a penchant for targeting people's most sensitive topics for some really inappropriate and unfeeling comments. Could this be a bad habit, emotional obtuseness or is it condescendingly deliberate? Unless you are super thick-skinned, you probably don't really want to find out.
From reading all the reviews you can be satisfied with the experience here if you choose your doctor with care and don't epect much from the Camelback location's front desk. I have been going to this practice for over 6 years. No matter who they seem to hire at the 32nd Street front desk, they hate waiting on the patients on the phone or in person. The nurses are nice, the PA's are nice and blood test lady is awesome nice too!
I think working in the medical field is increasingly challenging. I am grateful for the high quality care we receive in this country. It's such a better experience if you feel someone actually cares about you. You will have to do some work to consistently find that experience here.