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  • This Subway doesn't even deserve 1 star. Since I only had a 30 minute lunch break at work I placed an online order and paid online expecting to be able to pick up the food and run in and out. When I arrived to pick up my order I was informed the order never went through. I questioned the employee why the charge was pending if the order never went through. He assured me just because it was pending it would not clear since it never went through on their system. So besides having to take another 20 minutes to re order food and pay a 2nd time which was beyond inconvenient, I was still double charged and both the amounts did in fact clear. I figured it would be an easy fix by calling to speak with the so called manager. The manager was so unbelievably unhelpful I was in shock. He offered me a free sandwich and said there was nothing he could do about the extra charge. WOW! A free sandwich for a $17 charge! He sounded like a child, who knows if that was really the manager to begin with. Either way I was told twice "there's nothing I can do". I don't even see how this store is up and running with customer service like this!!!!
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