My rubric for a coffee shop is pretty simple. The first and most important question is "How's the coffee?"
I ordered a regular drip coffee and the barista (who was very nice and eager to answer my questions) served it to me... cold. The hot drip coffee was cold. And it tasted burnt. Bad on two counts.
My cohort ordered an espresso and was served promptly. Unfortunately, his espresso was also subpar due to it's over-extraction.
The furniture was mismatched (but not in that fun, quirky way... more of a "we stopped by a garage sale and this is what we found" way). The light fixtures were interesting but cast shadows directly on the artwork. Typically, I'd say that's bad form. On a positive note, the concrete floors were nice, and I was partial to their rugs.
Their menus looked like a ripoff of Lux's glass window pane menus, but their merch area felt like a cross section of a duty-free airport gift shop. Pairing that with the chairs from various time periods and places, Urban Beans felt like it was trying to be several different shops at once.
If you try to please everybody, you'll please nobody.