Good thing: I called and got a real live person on the phone - I had a couple questions so I could be prepared you know, not show up and wait for nothing deal.
Bad thing: I got a real live person on the phone and she wasn't having a good day - She was annoyed - RUDE and above all disrespectful!!!
If I'm calling it's cause I really just need to know a few things and when I say "Thank You" for helping me - YOU SHOULD SAY YOUR WELCOME - thats all!
If you're that unhappy with your job, life, or busy (everyone is at work) that doesnt give you the right to be short and rude with me - I'm sure a nicer person would be appreciative to have your Mon-Fri, paid holiday position so if you're unhappy - LEAVE, you miserable people you and see if you can find something better...