I dont really know how to rate this place. I usually get the 'chicken on the rocks', which by itself is good. The portion size is satisfying for the price you pay. I would rate it higher if it weren't for the customer service. I go to the location at Chrysler Drive in Brampton and they're very inconsistent. I usually get a younger lady (early 20's) and someone who I'm guessing is her mum. I usually get the spice on the side and I would sometimes get charged for it and sometimes I get it for free. It seems like they would randomly charge you stuff without you knowing unless you purposely check your receipt, which I've now started doing. Other than that, food's okay, not sure about all the hype though.