The thing that turns me off with massage envy is after taxes my massage membership is around 60$ a month. There industry "tip" standard says a 60 min massage should have a gratuity of 22$ which equals a twenty percent tip. How does that equate?
What it really is that massage envy wants us to tip high to compensate for them not paying their massage therapists a better rate and it guilts it's customers into thinking they aren't appropriately tipping.
The massage therapists are a hit or miss but they do have acquired some talent.
The receptionist are nice too.