Stopped by for lunch on Tuesday and what a mistake. Stood at the hostess station for ten minutes and nobody acknowledged us. We finally got our own menus and sat down. Ordered tea with no lemons and extra glass of ice. Got a tea with extra lemons and no extra glass of ice. Had our orders wrong. Waitress was very rude and never came back after I complained. Spoke with Chris the manager who did not care about my concerns about the poor service and issues. Called the corporate office to complain and left a message with Mr Salazar and still have not heard back. Last time I eat there and would not recommend this establishment. There are other choices to spend my money at.