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  • My family and I had been looking forward to some authentic Japanese ramen, let me tell you I was sooo excited! We've resided in Japan for several years and hadn't ventured out and tried any in over a year. Unfortunately this trip was a complete and total let down. Typically when you enter a Japan restaurant, you will hear "Irrashaimase" which is basically a welcoming formality, didn't get that. We sat ourselves which can also be common in Japanese ramen spots. We waited and waited ohh and waited for someone to come and inquire what drinks we preferred. Meanwhile, a group of four that had come in about 6 minutes after us, had already received their drinks. Once the waitress finally made it over to our table, I expressed my concerns, to no avail. So after the complete and total lack of customer service, we decided to leave, we didn't even bother to order. I was so excited, but was quickly let down. Overall, we just didn't feel welcomed. Won't return to this establishment. But I am still on the hunt for some amazing Ramen, with great customer service.
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