Nothing bad to say about it. I only got an eyebrow waxing. The lady did an awesome job. I have really thick eyebrows and every time I come home after a waxing I end up having to pluck a few hairs that were missed. I didn't have to do that this time. Place seemed clean with friendly people. Didn't experience anything else so I can't comment but I'll definitely be going back for the waxing.