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  • Worst dealership ever.. 8 months ago we bought our 2012 Mini Cooper at west side Las Vegas. Extended warranty is offered.we turned it down bec they offer $150/month. Until they gave it to us for $50/month.and I made it clear that it would be add up monthly to our monthly amortization. But it turned out that our $5000 downpayment goes to nothing bec they deducted almost $3000 for the full payment of extended warranty. So we cancelled it and told us that in 8-10 weeks we can get the money back and put it our loan with 28% per year. But it's been more than 20 weeks now..we keep calling everyday and no return calls from them. Next, we had our 50,000 miles check up on may 14, 2015.. Everything was check and replaced. 3 weeks after, we got an email for a free car wash and check up as a birthday treat. When we get there, they told us that there's something wrong with the suspension and cost 3,000. Then immediately offered us that we can use our $2100 refund from our warranty as downpayment to trade in our car and get a new one. But estimating everything that we would lose, we are hesitant. But we let them check the car again for appraisal incase we changed our mind. And just a few hours after going to mini our engine lights up.. What the F! we just had it check 3 weeks ago and 3 hours ago.. This isn't a coincidence, I knew they did something in the car so we would go back there the next day..then what, tells us that something is wrong and need to pay to fix it? To leave us no choice but to get a new one? They are horrible. Honestly, I don't want to waste my time to this review but I want everyone to know that beware of this company when you're appraising your car. They will do everything just for you to get a new one from them.. They're are still alive but I guess their names are listed in hell already!
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