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  • Wow, wow, wow. My first ever 1 star review. This evening I visited this location & had the absolute worst in-store experience i have EVER had ANYWHERE. I grabbed one of those grey bags with every intention of purchasing product, i filled it up with a few little things & saw the very long line- & decided the few things were not worth the wait. I put all the products back IN THERE CORRECT LOCATION, mind you, trying to be a good customer. As I walk out, i put the bag back with all the others, & the lady at the POS (the manager on duty i later find out) stops checking out the customer shes dealing with, looks at me, & says "did you not find what you were looking for?" (in an extremely rude tone). At this point, the whole store is staring at me. I said, No i didnt get anything, wasnt looking for anything in particular. & she just keeps staring me up & down & says "Ok".. As if it were a question?! It was so awkward, INCREDIBLY rude & made me feel terrible. I walk out & go to my car. I saw one of the employees walk out & walk back in- then I see her talking to another employee staring at my car! It was so obvious they thought i was "stealing". I walked back in the store to confront them, because I was so taken aback. I asked the lady at the front to speak to the manager, & she just points to the front. (Doesn't even TELL the manager she has a customer waiting to talk to her, just expects me to make my presence known & interrupt her?) SO I WAIT IN LINE JUST TO CONFRONT HER. & then I can see them clearly talking about me whispering, it was not nonchalant at all. Even more rude & unprofessional. THEN they have a security guard walk in!!! That was just icing on the cake & a confirmation that they had type casted me as stealing. I FINALLY get my turn to speak to her & she denies everything. But what will stick FOREVER is my experience here. The sad thing is my family spends A LOT of money here & it was so insulting to assume I was stealing & the whole team acting sketchy & catty towards me. I know you have cameras, please roll back your tapes.
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