About: http://data.yelp.com/Review/id/gSpolCXJG8eg1t3-alUwHQ

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About: http://data.yelp.com/Review/id/gSpolCXJG8eg1t3-alUwHQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-09-04 00:00:00 (xsd:dateTime)
itemReviewed	Chase Bank
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	I've been a customer for years but recently closed my account due to the treatment received at this location. I used to go to a location closer to home, but they closed it and this became the closest location. I used to try to go to the location near work, but sometimes that didn't work out. I was making a deposit at the drive up ATM the machine rejected part of my deposit and the paper the machine gave me told me to go inside or to call in order to correct the problem. I went inside, as was an important issue I needed resolved. There was one teller open and three people in line. I got in line, then a few minutes later the person in front of me grumbled under their breath and left. I thought they were in a hurry and didn't think anything of it, until I noticed about five more people behind me and still only one teller. The teller assisted the next person and then told everyone to wait as she walked back to the drive through area to assist. She took the next customer in line and then someone came out and went through the line to find out why we were all there, and the line was almost extended to the entrance door. Another teller came out and assisted the customer behind me while I was getting to see the original teller. I told her what happened and how the ATM took a portion of my deposit and she just told me that she made my deposit and that is the only activity is shows, even though I handed her my receipt. She said she could not assist me and I would have to wait for someone else (I had already been in line about 15 minutes). I advised her I followed the instructions on the receipt, but all she did was circle the online and phone number customer service. I left the branch and headed to the parking lot after my deposit was done but the situation hadn't been resolved. I spoke to customer service and they were very accusatory and I told them that at this point and with the treatment I would rather just report the issue since they were not believing me. The phone person said they needed to transfer me to someone else, and this is what made me decide I would no longer be a customer. It was as if they were not aware I was already on the line. They sounded so irritated to have to assist a customer. They spoke tome in an accusatory manner and then said they'd temporarily deposit the missing funds. This happened to me at the location that closed about two years ago and it was handled very differently. I suppose it was my mistake for thinking I'd be treated with respect as I was the precious time.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	April

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