This guy does not have a pricing list, so he can scam you. He tried to charge me $18 to fix my heal. Simple standard procedure. I said that was too expensive he game his hoopla version of how he's the best. I asked again why there was not a fixed price list" he said "because I want to!". I suggest you save yourself the hassle and go to the cheaper, honest shoe place across the shopping center next to Payless. This guy is a scam artist. Not to be trusted. (He tried to give me a higher price because I drive a Mercedes)