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  • Having been a regular customer to Carlos O'Briens since they were a little restaurant on 16th Street/Bethany Home, I cannot express how disappointed we were in this new location on Mayo Blvd. Lets start with the tiny shot glass of hot sauce to the small bowl of salsa with i might add weren't provided a spoon so we had to pour it out of their containers which made a mess, to the cold stale chips...no water was brought...when we asked Jose our waiter for more containers of salsa and hot sauce we were acknowledged coldly. I don't know if Jose was new or just upset that he had to work Mothers Day but his attitude was terrible from the beginning and since this is our favorite restaurant we tip exceptionally well when we go there. I don't know if employees from 12th Street/Northern were sent over to train the newbies on how to treat the clientele that keeps us going over all these years but they should have...we wont be going back to this location which is a shame. The food was good, with the exception of the rice, which was mushy and very over cooked, and the beans were burnt. Not the standards that is Carlos O'Briens.
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