Out of all the Smith's I've been to, this place has hands down the worst customer service. I often go later at night due to my work schedule, and they never have regular check out lanes open, only the self service. They need to have at least one regular lane open in case you have a full cart, or else the self service is nearly impossible.
Whenever that stupid light goes off in the self checkout, the clerk comes over, looking like I killed her dog, clears the error, and then her back is to me before I can ask for assistance...Then, if you protest that something is not going through at the advertised price, you'd think that I then exhumed her dead dog and paraded it around in sunglasses and a Hawaiian shirt.
One good thing--they have a gumball machine at the front that dispenses these amazing clear plastic farm animal toy things for fifty cents. I got a purple pig.