Well first the positive,,,the salon is beautiful with great decor, having said that the experience not so nice. I wanted a wash and blow dry. Well the prices are ridiculous, ($95.00) so I get my hair washed by a young girl who was not a stylist but just learning and let me tell you she did NOT know how to wash hair. Washing hair simple right? well I thought so too but she splashed on shampoo gave a quick suds and a quick conditioner and I was done. At home in Chicago for a much lower price $30.00) for the same service I get a massage that last for minutes and is a nice touch. For the prices they charge they need to educate their artist. I dont mind spending the money for great service and my stylist was o.k. but Michael was not doing my hair and his namesake in on the door. Not all artist are up to par as he is, and they should charge accordingly.