Went on a Wed afternoon. Not super busy but took 10-15 min+ to get food (Italian beef, burger, lrg fry, lrg drink). Sat down with my sandwich to find it was made without the peppers I asked (& was charged) for. So I make my way back to the counter to wait another 5+ min for the correct sandwich. By the time I return to my table, my daughter had already finished her lunch. After eating, I braved the counter again for a pc of chocolate cake. As I was eating it, I found what I assume was an egg shell (?) in it. So, I won't be returning for the hot food or cake any time soon. Food was ok, Coke was delicious, service was super slow.