This would be my second visit to the The Rec Room. I had a horrible experience the first time. This time around there were some issues as well.
My first visit was when they were only opened up for business within the first month. We got there and there was a huge line up for the Rec room job fair right in the middle of the dining room while we ate. It was so distracting. Also we had a new waitress that messed up my order three times and on the third attempt still got the wrong order. At the end i gave up and was starving while my clients were eating so I just ate what they gave me. When I got back to the office I ended up having a stomach ache from food positioning of under cooked salmon. I swore I would never go back. I would give them a 1 star on yelp then if i did the review then.
This time I decided to give The Rec Room another shot since a lot of my friend never been and it's a huge entertainment complex. Plus I was over 5 months since I was there last. I was thinking even if I don't eat I can drink and have fun. I have to admit The Rec Room is very impressive. It's like a more expensive and classy version of Dave and Buster. I made reservations 2 weeks in advance for a table of 20 people. My friend and I got there and I was told they needed 75% of the people to be present in order for us to even be seated. Which was stupid since the entire place was empty at 4:30 pm in the afternoon. My friend got mad and spoke to the manager and told him it was my Birthday then they reluctantly gave us the table and told us we had to leave by 7:30 pm. I never had that request made before for such a large party and especially if not all of us could come at the same time! All the reasons why I did not want to be there came right back. But I pushed it aside. We got our drinks and food orders. I got hungry and to be safe i ordered the chicken Ceasar salad. The portion was tiny almost like a side salad with a few pieces of grilled chicken and it cost me $19!!!! Food is pricy!! Even my boyfriend got the burger and fries and the portion of the fries are so little unlike other pubs. The service was better this time and they gave us separate bills which was great. So they improved by getting an extra star. However the food is still bland and expensive for a pub. Also the way they handle the seating situations already left a bad taste in my mouth. I'm not sure if I would comeback for food. But I do have some leftover money on my game card so I might come back for a couple of drinks and finish up my game card. Very disappointing since the place is gorgeous!