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  • DISHONEST AND DECEPTIVE Last night my girlfriends truck wouldn't start. She has a premier account with AAA. AAA sent out this company to "help her" as she was stranded. "Allen" the (non)service tech showed her a fancy print out and said "your battery is fried your solenoid & the starter are fine" and without asking her permission installed a $188 battery. He acted rudely when she said "I didn't ask for a new battery", did not offer to jumpstart her was just going to leave her there. She had to ask again to get jumpstarted. He had taken the "old battery" and loaded it in his truck and was going to take it i.e. steal it steal a good battery. She drove to the nearest AutoZone where I met her - and the battery technician checked the battery and said "the battery is fully charged there's nothing wrong with your battery." (turns out it's likely the starter) DISHONEST and DECEPTIVE. We will also be reporting this to AAA. How many other people has "Allen" done this to? The owner of the company is responsible for who they hire. On second thought maybe will call the Better Business Bureau also.
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