I'm surprised how bad the reviews are. I went here twice the past week. The customer service was excellent. All the food and malt shakes we got were great. The kids meal toys were also very cool(shark stuff). I can't believe I have lived so close by and never tried eating here. The menu is large and there are so many flavor of shakes/slushies/master blasts. Half price shakes after 8pm through summer! Kids and adults in my family love it!