I am really disappointed with this company. A home warranty set me up with this company. I called for a call back to make a appt. No call back so I called in on a Monday and had a discussion with the person who makes the appt. At that time I said I would call back because they couldn't see us until Wed. I did tell her I would call back if I was going to make a appt for that Wed. I did call back and made a appt for Wed. She told me that I would get a call between 8 and 9 am but no call so I called again than was told that I never called back. Funny my phone records showed I did make a call back to them within 30 minutes. For you dealing with this company I sure make it a point to call back for verification of appt or you will be crap out of luck. Just be ware is all I am saying.