I was having family come visit from out of state and ordered pizza on my way home from work. They said it would take 30 mins, and when I got there, they didn't even have an order put in for me. They kept insisting that I had called the wrong number and that my order was probably at another location. No. It wasn't. I called the same number that I called last time I placed an order here. I even confirmed the number that I called by looking at the number on their cards. I also asked her to look for my order using my phone number. She said she would and 5 minutes later, says she couldn't find it. HELLO?! You didn't even ask for my number!! The manager then comes up and says the phone number isn't even on the tickets, that they're by name. So why bother asking for a phone number anyway? I mean seriously. After going through this whole ordeal, I ask the girl how long it would take if I made the order now. She said 10-15 mins.. 10 minutes later, she STILL hadn't put my order in. It's not hard, I just wanted a cheese and peperoni pizza. The manager offered me 50% off and I took it. I'm still not happy about it. A discount doesn't compensate for your incompetent workers who can't even put an order in. So here I am, still waiting for my pizza, and I'm furious to say the least. I will not be returning. Ever.
BTW, I've been here for an hour waiting for two pizzas.